“Hi. I feel that I can’t get a high volume when using my headphones
on a Galaxy Note 10.1. Can you please advise what the problem
might be? Is the device broken?”
Alan
The problem you are
experiencing has been
noticed by users of
many devices and there
appears to be multiple causes
for the issue. You haven’t said
what headphones you are using,
but some people suggest that
this can make a
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